From a childhood hobby, to a high school honours graduate presented with the Ontario Scholar award followed by a foundation in STEM from the University of Toronto my journey in science & technology spans decades.
My roles as Founder, Principal & CTO coupled with comprehensive certifications from the Computer Technology Industry Association (CompTIA: A leading voice in the Global IT industry) and a deep-seated expertise in technical support, networking, and computer hardware allows me to provide top-tier solutions where innovation and efficiency are paramount.
My dedication to the craft was honoured with the "Distinguished Expert in Linux" award at the 12th annual Experts Exchange awards; one of the Internet's oldest and most prestigious technology support forums, a testament to the knowledge and professionalism I bring to the constantly evolving tech landscape.
Long before "Managed IT" was an industry buzzword, Jason was already managing his own IT just for fun — taking it apart to see how it worked.
I was born, raised and have lived in Richmond Hill, Ontario, Canada my entire life. I would not want to live anywhere else. I love this town. When I wasn't in front of my computer, I spent my childhood playing with Legos and Robotix, playing chess, spending time with friends riding my bike, skateboarding, competing on the Track & Field team in school, and waiting for and watching new episodes of my all-time favourite show Star Trek: The Next Generation
Jason, age 10 — Christmas morning, 1987
Christmas 1987My love of technology started in childhood way back in the 1980s when I got my first computer; the Commodore 64 to play video games on. What sparked my interest in computers came about from my first "hack" on the C64 when I modified a videogame so the loading screen displayed "Created by Jason Carson" instead of the name of the official developers. (As an interesting bit of computer history, the C64 still holds the #1 spot for most units sold for any computer model).
After my C64, I graduated into the world of IBM personal computers. My first PC was a 486DX with 4MB of memory and a 500MB hard drive running Windows 3.1 on DOS 5.
One day in 1994 my grade 10 science teacher told the class about this new thing called "The Internet" and how amazing it was and the promise it had for the future. I came home that day and immediately told my mom we need to get the Internet. I remember downloading Netscape Navigator from some random FTP server and then later Internet Explorer marking the beginning of the browser wars. Both web browsers are now defunct, but Netscape Navigator has in some sense morphed into modern day Firefox.
Once I jumped on the Internet, I realized the possibilities were endless. I was chatting on IRC (Internet Relay Chat, the social media of the day) where I met a pen pal in Australia (My mom wasn't very happy with the phone bill when I called her one day, lol). I was instant messaging friends with an app called ICQ (I seek you), browsing websites, playing games, going to LAN gaming parties and computer clubs.
Then in 1997 I discovered GNU/Linux and an online community of fellow computer Nerds where we would help each other out and my knowledge of technology skyrocketed.
I continued my hobby and in the early 2000s I started up a hobbyist news website called pctalk.org (I have no affiliation with the current iteration of this website) on a custom-built server I setup running out of my parents' basement. The site was captured by the Wayback Machine on Archive.org, preserving it as a small piece of internet history.
I worked at a few tech companies such as Celestica and MDG, gained my certifications. Many years later I started freelancing as a computer technician and from there I created Carsonix Inc.
My first break came when I landed a local HVAC company as my first business client, a local family business (Suburban Services Ltd) and a pillar of the community having served the residents of Richmond Hill for over 50 years. My mom visited the shop to purchase furnace filters, and the lady at the desk (co-founder along with her husband) was having problems with her computer and half-jokingly asked my mom if she knew anything about computers. My mom said no, but my son does. So they called me, I went over, solved her problem (I can't remember what it was), and she asked me to be her on-call tech guy and they would pay me $50/hour. I agreed, and with that began freelancing. The company is now owned and operated by their son, and I am still their IT guy.
After doing that for a while, I opened a franchise business with another MSP, and from there came my own corporation, Carsonix Inc.
The name Carsonix is a combination of Jason's last name and the letter X, which has a long history of nerdy roots (Unix, Linux, OS X, xAI, to name a few...).
I graduated high school with honours and was accepted into The University of Toronto for STEM.
That same curiosity, decades later, now runs onsite and remote for businesses across the Greater Toronto Area.
Some things never change — Jason's "BIG NERD" plates are a local favorite.
I don't believe in losing. Either I win or I learn — and both are wins!
I do my best to use technology to improve people's lives, to bring them peace of mind, to solve their problems and teach them in simple terms how to manage their lives and businesses in the digital world. Long term I would like Carsonix Inc. to become an advocate that promotes the use of technology for the benefit of humankind.
I find it very disturbing to witness governments now using the strengths of technology and artificial intelligence against the weaknesses of human biology. As a benign example I won a small chess championship in primary school, but I can no longer beat a computer.
As technology has become ubiquitous in our lives and everybody uses it for every imaginable purpose, I have a huge range of fantastic memories but the funniest moment and what stands out the most in my mind is the time 94-year-old gentlemen in a senior's residence, Donald, called me to help him with his Mac. When I arrived onsite, I got his printer working, but then he asked me if I could look at the new electric wheelchair that he had purchased for his wife the year prior. The manufacturer delivered it without setting it up and the senior's residence wasn't helping him, so he asked me if I knew how to get it working. I told him I don't have any experience with wheelchairs, but I'll see what I can do. Turned out the battery wasn't connected, and when I connected it, it wasn't setup properly "to just work" so it was making beeping noises and wouldn't move. I quickly researched it online, read the manual that came with it, then put it together properly. Then to test it out I sat in the wheelchair and started driving myself around the apartment. Donald was so happy he started doing a little dance and we were all laughing watching me driving around his apartment in their electric wheelchair. His wife was ecstatic because she was no longer confined to a chair or her bed. Their happiness and her mobility was the most rewarding experience I've had.
The advantages of an in-house technology department — without the overhead, or the guesswork of who to call.
Responsive, knowledgeable support you can count on. Jason is personally involved with every client, every time.
Carsonix Inc. runs an onsite-only service model across the Greater Toronto Area, backed by remote support when that's all a problem needs.
Cancellable monthly contracts and pricing you understand before any work begins — no surprise invoices.
From professional experience at Celestica and MDG to supporting a wide range of businesses today, technology problems rarely surprise us.
Book a free consultation and find out what founder-led, onsite IT support can do for your business.
